Incredible central location close to attractions.

Occasional noise disturbances from surrounding areas.

I had a great experience at My Story in Lisbon. The location was unbeatable, close to metro stations and main attractions. My room was bright and clean, giving off a cozy vibe. I especially enjoyed the delightful breakfast options with fresh pastries and local treats every morning. The staff impressed me with their friendly attitude and willingness to help. One downside was the air conditioning, which could get noisy at times. I also noticed that the coffee machine in my room wasn't consistently stocked with capsules.

As a senior woman, I adored the tasteful décor in the room, bright and airy, combined with the friendly layout of the dining area, which made everything accessible without any hassle.

Additional seating in common areas would be beneficial.

My stay at My Story Hotel Ouro was wonderful! The room was cozy and beautifully decorated, making it a lovely retreat after a day of exploring. The staff was incredibly welcoming and went out of their way to assist me. I especially appreciated the delightful breakfast options and the fresh pastries every morning.

The air conditioning was a bit noisy at times.

I had a pleasant stay at My Story, appreciating its excellent location for business and leisure. The staff were exceptionally friendly and helpful, ensuring my needs were met promptly. My double room was spacious, well-decorated, and kept impeccably clean throughout my stay. The breakfast offered a good variety, including local specialties and freshly baked pastries, which added to my overall experience.

The air conditioning was centrally controlled and could not be adjusted, leading to discomfort at times.

The hotel boasts a central hub, just a hop away from key attractions and the Baixa-Chiado metro station, making exploration of the city a breeze. Breakfast offers a solid array of choices, including delightful pastries that are hard to resist.

The rooms tend to be snug, which might catch you off guard if you're expecting more space. One of the bathrooms features a glass door without a lock, leaving little in terms of privacy, which can be awkward for roommates. Air conditioning control is centralized, meaning if you're too warm or cold, you're stuck with it—the staff's explanation didn’t change that fact. Some amenities like toiletries weren't replenished consistently, which is a letdown during a multi-night stay. Also, this place has a reputation for being noisy, both from street traffic and common areas.

my previous stay in lisbon was nice, but this hotel really exceeded my expectations. the room was bright and clean, and the friendly staff went out of their way to make me feel welcome. breakfast had a great selection of fresh pastries and local treats, which really started my day off right.

air conditioning was a bit noisy

I had a great stay in a spacious double room. The location was perfect, close to metro stations and attractions. Breakfast included diverse options, with fresh pastries. The team was friendly and always available to assist. I would definitely return for another visit! 😊

This hotel suits me perfectly! I love the comfortable air conditioning, the friendly 24-hour reception, and the cozy bar/lounge area. I fondly remember the staff returning my forgotten hairbrush on my first stay. Everyone is always so helpful.

We had an amazing time celebrating our anniversary, especially with the lovely touches like rose petals in our room and a complimentary bottle of wine. The hotel had a cozy lounge and a great outdoor terrace to relax and soak in the vibe. The air conditioning took a minute to figure out, but it wasn't a big deal. I highly recommend grabbing a meal at their restaurant! 🍷